Europa Investigations Ltd

1. Introduction

Europa Investigations Ltd is committed to protecting and respecting your privacy. This policy explains how

we collect, use, store, and protect personal information in compliance with the UK GDPR, Data Protection

Act 2018, and relevant European data protection laws. This document also sets out how we use cookies and

similar technologies on our website.

2. Information We Collect

We may collect and process the following types of personal data, depending on the nature of our

investigation and services:

Identity Data: Full name, date of birth, address, national insurance/passport numbers.

Contact Data: Phone numbers, email addresses, correspondence details.

Case-Related Data: Background information, surveillance data, photographs, video/audio

recordings, and other investigation-specific information.

Corporate Data: Employment history, financial information, due diligence reports, fraud-related

data.

3. How We Collect Information

Directly from clients when engaging our services.

From publicly available sources (e.g., Companies House, open-source intelligence).

From lawful surveillance and investigation activities.

From third parties, including legal representatives, insurers, or corporate partners.

4. Purpose of Processing

We process personal data strictly for the following purposes:

Providing private and corporate investigation services.

Fulfilling legal obligations under UK and EU law.

Protecting clients’ legitimate interests (e.g., fraud prevention, due diligence).

Maintaining business records and compliance documentation.

5. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Legitimate Interests: To provide investigation services to clients.

Legal Obligation: Compliance with applicable laws and regulations.

Contract: Where processing is necessary to perform our service agreement with clients.

Consent: Where required, particularly for sensitive data categories.

6. Data Sharing

We may share personal data only when necessary and lawful:

With clients who engage our services.

With legal representatives, insurers, or law enforcement (where required by law).

With subcontractors and trusted partners assisting with specific cases, under confidentiality

agreements.

We do not sell or rent personal data to third parties.

7. International Data Transfers

Where investigations require cross-border data transfers (e.g., within the EU), we ensure compliance with

applicable data protection safeguards, including Standard Contractual Clauses (SCCs) and equivalent

measures.

8. Data Security

We implement strict security measures to protect personal data, including:

Encrypted communications and data storage.

Restricted access to case files on a need-to-know basis.

Secure backup systems and cybersecurity protocols.

9. Data Retention

Case files and investigation data are retained only as long as necessary to fulfil the purpose of

collection or comply with legal obligations.

Standard retention period: 6 years (aligned with legal limitation periods).

Data may be deleted earlier upon client request, provided no legal obligation requires retention.

10. Your Rights (Data Subjects)

Under the UK GDPR and EU GDPR (where applicable), individuals have the right to:

Access their personal data.

Request correction of inaccurate data.

Request erasure of personal data (where legally permissible).

Restrict or object to processing.

Data portability (where applicable).

Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the relevant EU

data authority.

11. Cookie Policy

11.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function

efficiently and provide information to site owners.

11.2 Types of Cookies We Use

Strictly Necessary Cookies: Essential for the website to function.

Performance & Analytics Cookies: Help us understand how visitors use our website (e.g., traffic,

page views).

Functionality Cookies: Remember user preferences.

Advertising/Targeting Cookies: Currently not in use; may be introduced in future with full

disclosure.

11.3 How We Use Cookies

To maintain website security and prevent fraud.

To improve website performance and usability.

To measure site traffic and performance.

To remember cookie preferences.

11.4 Managing Cookies

Users can manage preferences via our cookie banner or browser settings. Note that disabling cookies may

impact site functionality.

For more information, visit www.allaboutcookies.org.

12. Contact Us

For any privacy or cookie-related enquiries, data access requests, or concerns, please contact us  on:

Europa Investigations Ltd

Address: Henleaze House Business Centre, 13 Harbury Road, Bristol, England, BS9 4PN

Email: info@europainvestigation.co.uk